Frequently Asked Questions
What is Aerpex?
Aerpex is an AI chatbot builder platform designed to automate sales, support, shedule appointments and lead generation using intelligent virtual agents available 24/7 on your website, facebook, whatsup, instagram. It helps entreprises and self employed persons to generate more leads and to do more conversions en clients.
Is Aerpex easy to use for non-technical users?
Absolutely. Aerpex is a no-code platform — anyone can build, customize, and launch a chatbot in just a few clicks without any coding knowledge.
How do I build a chatbot in Aerpex?
You simply follow 4 steps: choose a template or start from scratch, customize the conversation, train the bot with your content, and publish it on your website or socials — all through a user-friendly dashboard.
Can I train my chatbot on my own documents?
Yes! You can upload PDFs, DOCs, or paste URLs. Aerpex scans your content and builds a custom knowledge base for accurate replies.
Can the chatbot handle domain-specific questions?
Yes. Aerpex uses advanced AI (GPT) and learns from your documents, so it can answer detailed, industry-specific questions confidently.
Does Aerpex support live chat and human handoff?
Yes. The bot can notify a human agent or switch automatically when users ask to speak with someone.
Can I embed the chatbot on any website?
Yes. Aerpex provides a widget code you can paste into WordPress, Shopify, landing pages, or any HTML site.
Does Aerpex integrate with CRMs and tools?
Yes. You can integrate with CRMs, calendars, and marketing tools using built-in integrations or webhooks.
Can I use Aerpex on multiple websites?
Yes. With a multi-bot setup, you can create and manage bots for different brands or domains under one account.
How do I measure my chatbot’s performance?
Aerpex provides live analytics on visitor interactions, response quality, and conversions so you can track and optimize results.
What are the benefits of using an AI chatbot?
Chatbots increase engagement, reduce support time, qualify leads instantly, and work 24/7 — improving both sales and satisfaction.
How can a chatbot boost my sales?
By instantly guiding visitors, capturing leads, and automating Q&A, a chatbot can drive faster conversions and reduce friction in your sales process.